Robi Customer Care Number

 

 

Robi Customer Care Number

Robi customer care number  for contact

 

By Call:

Robi subscribers:

  • Dial 123 to access our 24-hour helpline service.
  • Or call 158 for our IVR-based complaint helpline.

robi customer care number

Non-Robi Subscribers:

  • Call 01819 400400 for general information.

International Roaming Subscribers:

  • call 01819232477.




Only Corporate Subscribers:

Call 1819210952-4 for their corporate connection related query.
Read more at https://www.robi.com.bd

By SMS

  • SMS to 8123 (from your Robi number)
    – (TK 0.50 per SMS and 3% Supplementary Duty (SD) + 15% VAT on price inclusive of SD applicable).

 

By email:

 

Helpline:

Robi Help Line

 

 

123 Quick Guide

 

  • Dial 123 and wait for the call to connect
    • For Bengali, press 1
    • For English, press 2
  • After Language selection you will get below option:
  • For your balance & account press 1
  • For FNF & packages press 2
  • For 3.5g & internet setting & Offer press 3
  • For promotional campaign press 4
  • For Goongoon, Radio & other Vas press 5
  • For Robi Sheba address & contact point’s press 6
  • To deactivate all value-added service press 7
  • to change your language press 9.

After selecting the above option, you will get desire information by browsing different layers of IVR.

Helpline to call from other operators/landline

  • Dial 01819400400 and wait for the call to connect
    • For Bengali, press 1
    • For English, press 2
  • For promotional campaign press 1
  • For fnf & packages press 2
  • For 3.5g & internet setting & Offer press 3
  • For lock your lost connection press 4
  • For Goongoon, Radio & other Vas press 5
  • For Robi Sheba address & contact point’s press 6
  • For direct assistance from Robi customer care executive press 0

 

  • For any information… for any query regarding Robi product, offer & service … simply dial 123.123 provides you with both automated assistance as well as direct assistance from our trained staff who are always at your service… any time… anywhere… round the clock, 24 hours a day, 7 days a week, 365 days a year…

 

  • Robi launch new 123 helpline IVR with modern technology where you can get to know your balance, itemized bill, your own package, remaining internet data volume, know your existing fnf number & you can also add-delete fnf/partner number. Apart from all of these features, we are the first time that offering selective information through SMS beside browses 123 IVR. IVR browsing charge 50 p/minute + Supplementary Duty (SD) + VAT on price inclusive of SD as previous.10 second pulse also applicable.

 

  • After select the above option, you will get desire information by browsing different layers of IVR.

 

Robi Complaint IVR:

  • Robi customer can submit their compliant by dialing 158 IVR through Voice mail service. 158 IVR charges is absolutely free.

Robi e-Sheba Points

  • SMS to 8123 (from your Robi number) – (TK 0.50 per SMS and 5%
  • Supplementary Duty (SD) + 15 % VAT on price inclusive of SD applicable)
  • Call to 01819 400400 (from any number)
  • 158 from Robi number (Free of charge IVR based complaint helpline)
  • Email to [email protected]
  • Robi Shomadhan online care
  • Robifanz Facebook page
  • TweetRobi Twitter page

 

  • Robi e-Sheba: WhatsApp [+8801819000123] 7 days a week, from 8:00 AM to 12:00 AM.

 

 

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